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At Browns Automotive, we take pride in offering the best customer experience to Smithfield, VA, Carrollton, VA and Newport News, VA. We strive to provide our customers with the best experience possible each visit.
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101 Moore Ave
Smithfield, VA 23430
Phone: (757) 357-4086
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We brought our van in for an inspection and a few issues were found. Kevin was very thorough in his explanation of the issues and why they needed addressing. Kevin built a level of trust with my husband and I that I haven't found at any other shop. The quality of work is great (Chris worked on our van. He also was patient and thorough.) we will be back for our vehicle needs.
Business reply to this review:
Kimberly the pleasure was all ours! We take pride in casting light on any issue or concern related to work needed on your vehicles. We greatly appreciate your business and look forward to being there when you need us! Chris says Hi!
I've always had a positive experience with Brown's. I live in Newport News and we'll drive over there any day to have my car repaired. Very honest, up front, fantastic customer service.
Thanks Rebecca! its always a pleasure serving you and I am always happy to see you. Enjoy your ride across the beautiful bridge and rest assured your car will be in good hands when you get to the other side!!!!
Excellent service! Definitely will go back
Thanks Jamie happy new year and enjoy your Subaru! I'm glad we were able to take care of the mini as well!
Had a great experience from the office staff to the tow truck drivers that came and helped us out of a ditch. They were extremely courteous and professional. Kevin and the other guy (didn't get his name) did everything they could to get us out and very quick. Would definitely recommend these guys for any towing needs.
Thank you for the business and next time ask for supplies if you need them! lol everyone here at Browns is grateful for customers like you guys! See you next week for the diesel service. Merry Christmas to you and your family!
If you need a new car I suggest you go to Browns! Kevin found me a great car for an even better price! I gave him a general idea of what I was looking for and found me something even better! Ya wont find a better car dealership! And they can fix anything on any vehicle so I highly recommend them! They are a one stop shop! Dealership, mechanic and towing not to mention the fun you will have!
Thanks Jodie! Im so glad it worked out that well with your new car! We will always be here when you need us for anything and we hope to see Eric about getting his new truck to pull that trailer! The door is always open and I hope you guys have a very Merry Christmas!!!!
Browns Automotive proudly serves Smithfield, VA, Carrollton, VA, Newport News, VA, and surrounding areas. Our Tech Net-certified shop has been family owned and operated since 1948, building a long-lasting tradition of great service in the greater Smithfield, VA area. When you need tires, auto repairs, pre-owned vehicles, or automotive services, you can rely on our team. We offer free shuttle service, after-hours drop-off, and 24-hour towing when you need it most. Let us fix your vehicle when you need to get back on the road. We're proud to be a Cooper tire dealer.