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At Browns Automotive, we take pride in offering the best customer experience to Smithfield, VA, Carrollton, VA and Newport News, VA. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

101 Moore Ave
Smithfield, VA 23430
Phone: (757) 357-4086

Location Details

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Showing 1-5 of 38 reviews
 First 1 2 3 4 5 » Last
Browns Automotive
  5/5
I've always had a positive experience with Brown's. I live in Newport News and we'll drive over there any day to have my car repaired. Very honest, up front, fantastic customer service.

Business reply to this review:

Thanks Rebecca! its always a pleasure serving you and I am always happy to see you. Enjoy your ride across the beautiful bridge and rest assured your car will be in good hands when you get to the other side!!!!
Browns Automotive
  5/5
Excellent service! Definitely will go back

Business reply to this review:

Thanks Jamie happy new year and enjoy your Subaru! I'm glad we were able to take care of the mini as well!
Browns Automotive
  5/5
Had a great experience from the office staff to the tow truck drivers that came and helped us out of a ditch. They were extremely courteous and professional. Kevin and the other guy (didn't get his name) did everything they could to get us out and very quick. Would definitely recommend these guys for any towing needs.

Business reply to this review:

Thank you for the business and next time ask for supplies if you need them! lol everyone here at Browns is grateful for customers like you guys! See you next week for the diesel service. Merry Christmas to you and your family!
Browns Automotive
  5/5
If you need a new car I suggest you go to Browns! Kevin found me a great car for an even better price! I gave him a general idea of what I was looking for and found me something even better! Ya wont find a better car dealership! And they can fix anything on any vehicle so I highly recommend them! They are a one stop shop! Dealership, mechanic and towing not to mention the fun you will have!

Business reply to this review:

Thanks Jodie! Im so glad it worked out that well with your new car! We will always be here when you need us for anything and we hope to see Eric about getting his new truck to pull that trailer! The door is always open and I hope you guys have a very Merry Christmas!!!!
Browns Automotive
  5/5
We get our car inspected there and no problems. The staff is always very helpful.

Business reply to this review:

Thank you Mrs. Freeman! I am anxious to deliver your dream car to you in just a few short weeks! See you tomorrow. I hope my wife got you home safe and on time!
Showing 1-5 of 38 reviews
 First 1 2 3 4 5 » Last

Average Rating 4.9

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Browns Automotive in Smithfield, VA

Browns Automotive proudly serves Smithfield, VA, Carrollton, VA, Newport News, VA, and surrounding areas. Our Tech Net-certified shop has been family owned and operated since 1948, building a long-lasting tradition of great service in the greater Smithfield, VA area. When you need tires, auto repairs, pre-owned vehicles, or automotive services, you can rely on our team. We offer free shuttle service, after-hours drop-off, and 24-hour towing when you need it most. Let us fix your vehicle when you need to get back on the road. We're proud to be a Cooper tire dealer.

Contact Us

Phone: (757) 357-4086
Fax: (757) 357-5664
Address: 101 Moore Ave
Smithfield, VA 23430
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